Information for asylum seekers

Dear refugee,
be welcome to Ettlingen!

The administration of the town of Ettlingen would like to help you to get along on your own as soon as possible. For a first orientation, we have prepared this guide to the city for you. In the following, you will find answers to many questions that typically arise during your first weeks in this foreign town.
You will find important information regarding our town and how to take part in normal daily life. We have collected the most important offers and offices for the areas of learning German, education, finding a job, health, family life, and leisure in this guide – the arrival period should be easier for you this way.
You are welcome in our community, and we would ask you to contribute actively to living in a peaceful and safe society. This includes sticking to our regulations and obligations, acknowledging German values, and the wish for living peacefully together.
Ettlingen is a home for people from more than 100 different nations. The cultural diversity is huge. At the same time, we think of us as being united in tolerance and openness. Differences are accepted in Ettlingen, and we emphasize what we have in common. We are happy that you are going to join us.

Yours Johannes Arnold

The guide for asylumseekers (3.128 MB)can be found as a pdf-file here.

1. Registration
Upon arrival in one of the collective living quarters (GU) for asylum seekers, the staff there will record you personal data and pass them on to Ettlingen aliens office ("Ausländerbehörde"). After this process, you are officially registered here in Ettlingen.

2. Learning German
Your key to integration is understanding, reading, and talking German.
There are German language courses run by volunteers and/or official teachers for beginners and advanced learners.
Please ask the social workers in your living quarter for present language courses.

3. Orientation
The town of Ettlingen is part of the region of Karlsruhe ("Landkreis Karlsruhe") and is situated near the Black Forest in the German State of Baden-Württemberg.
Ettlingen includes 6 local villages:
Ettlingenweier, Bruchhausen, Oberweier, Schluttenbach, Schöllbronn, and Spessart
Inhabitants altogether (as of 31 Dec 2015): 38.545
Lord Mayor: Johannes Arnold
Mayor: Thomas Fedrow

Click here for the city map (2.008 MB)

Germany is a welfare state. People who are unemployed, lose their jobs, or have a very low income receive money from the state ensuring a better life until they earn enough themselves. This money comes from the taxes and fees of all the citizens of Germany.

Work permit
Asylum seekers with the status "Aufenthaltsgestattung" cannot receive a general work permit. Prospective employers and the asylum seekers have to follow a special procedure.
You are allowed apply for a job on your own. If you find a job please ask the social workers from your living quarter for a form of the Employment Agency ("Arbeitsagentur"). Your future boss has to fill out this form. The filled out form must be passed on to the aliens office of Ettlingen ("Ausländerbehörde") which will send it to the Employment Agency of Duisburg for a special check. If the Agency of Duisburg agrees with the application the aliens office of Ettlingen will make an entry for this work permit into your passport.
Please hand in your application form at our aliens office:

Ausländerbehörde Ettlingen
Schillerstraße 7-9, 76275 Ettlingen
Phone: 07243 101-268
Fax: 07243 101-584
Monday, Tuesday, Thursday 9-12 a.m., Thursday 1:30-5 p.m.

Necessary papers to be presented on application for your work permit:
Identity card or passportConfirmation of arrival

Job hunting / Employment Agency (BA)
Your work permit for Ettlingen depends on your present residence permit status.
As an officially acknowledged refugee, you will find help at the Jobcenter.As long as you apply for asylum, the Agentur für Arbeit will answer your questions.

Agentur für Arbeit und Jobcenter Ettlingen
Schlossgartenstraße 24, 76275 Ettlingen
Phone: 07243 54460
Fax: 07243 544630
Monday till Friday 7:30-12:30 a.m., Thursday 2-6 p.m.

Necessary papers to be presented for job hunting:
Identity card or passportCurriculum vitae (if available)

Recognition of professional qualifications
Have you finished school or university in your country or learned a profession? Qualifications can be recognised in Germany under certain conditions.
In the following you find some advice for the recognition procedures:

For a first overview:

Multilingual information is available here:

You can find additional advice under the following links:

For personal advice please contact:

Interkulturelles Bildungszentrum Mannheim gGmbH (ikubiz)
N 4, 1, 68161 Mannheim
Phone: 0621 43773113
Fax: 0621 12479104

For personal advice please contact:

Industrie und Handelskammer (IHK) Karlsruhe
Lammstr. 13-17, 76133 Karlsruhe
Phone: 0721 174-217
Fax: 0721 174-290

Qualification advice

As soon as your professional training or studies are fully or partly recognised you will be able to take part in further qualification courses. They will prepare you for the proper requirements regarding working in your profession in Germany.

Interkulturelles Bildungszentrum Mannheim gGmbh
N 4, 1, 68161Mannheim
Tel. 0621/43773114
Fax: 0621 12479104

Bank account
In Germany, you need your own bank account ("Girokonto") to transfer and receive money and to pay invoices.
When you receive your residence title ("Aufenthaltsgestattung" or "Duldung"), please ask your social worker for an appointment with the local cooperative bank ("Volksbank").

Child benefit
Parents in Germany receive child benefits ("Kindergeld") for their children. These benefits are usually paid until the 18th birthday of the child.
As soon as you will have been recognized as an asylum seeker, you may apply for child benefits. The family benefits office ("Familienkasse") at the employment agency will check if you are applicable for children benefits.
Please find more information in different languages under the link:

Where to apply for child benefits:

Familienkasse Karlsruhe Baden-Württemberg West
Kriegsstraße 100, 76113 Karlsruhe
Phone: 0800 4555530
Fax: 0721 5163 120
Monday, Tuesday, Thursday, Friday 8-12 a.m., Thursday 2-6 p.m.

Parental allowance
If a mother or father has to take a break from her or his job in order to provide full-time care after a baby is born they may be entitled to receive “Elterngeld”.
There are many rules for this benefit and each application will be checked thoroughly and individually. Please inform yourself via:

L-Bank Bereich Familienförderung
Besucherzentrum (visitors' centre)
Kriegsstraße 12, 76113 Karlsruhe
Hotline parental allowance
Phone: 0800 6645471 (Monday-Friday 8:30 a.m. - 4 p.m.)
Fax: 0721 1503191

Education and participation benefits (BuT)
The BuT program supports socially disadvantaged children, adolescents, and young adults who are eligible for education and participation benefits. The support is possible via money transfer or cost transfer.
Benefits may be provided especially for:
School tripsSchool suppliesPublic transport to and from schoolSpecial tuitionLunch at school, kindergarden, or other child care facilities Culture, sports, and leisure activities

Please talk to the social workers of your living quarters.

Necessary papers to be presented for application:
Notice of approval for present social benefits ("Bewilligungsbescheid")

Local children and family passport ("Ettlinger Kinder- und Familienpass")
Our local passport for children and their families contains vouchers for different education and leisure facilities. We would like to support families to take part in all aspects of our society.

Ordnungs- und Sozialamt Ettlingen
Schillerstraße 7-9, 76275 Ettlingen
Phone: 07243 101-293
Fax: 07243 101-433
Monday, Tuesday, Thursday 9-12 a.m., Thursday 1:30-5 p.m.
The office is closed on Wednesday and Friday

Registration for nursery, kindergarden, and school
Nursery and kindergarden
Your child is between 1 and 6 years old and you have found a job or take part in a language course? Then you may apply for child care in the nursery or in kindergarden.
 Please talk with the social workers in your living quarters. They will take care for the application for your child / children.

In Germany, attending school is compulsory. Every child that is 6 years or older must go to school. School is free of charge.
Children and adolescents between 6 and 16 years will usually start in a preparation class ("VKL-Klasse"). Asylum seekers between 16 and 21 years without any knowledge of the German language should attend the VAB-O classes at the local colleges for professional education at first. These classes prepare for a proper professional education and for taking up a job.
The social workers in your preparation class will take care for the registration.

Emergency numbers
The emergency numbers 110 and 112 are always free of charge and without prefix.

110 - Police e.g. for burglary, robbery, or domestic violence              
112 - Fire brigade e.g. in case of a fire in the house                       
112 - Emergency medical services e.g. in case of an accident with severe or life-threatening injuries; sudden life-threatening disease (like a stroke or a heart attack)

19222 - Patient transport ambulance; finding a doctor at night or during the weekend   

Finding a doctor
If you are ill and have to see a doctor you will receive a special paper ("Krankenschein") in your collective living quarters. This paper is valid for a certain 3-months-period (January till March, April till June, July till September, October till December). Please make an appointment with a general practitioner (Allgemeinarzt). If you need to see a specialist the general practitioner will give you a referral ("Überweisung").

Advice for pregnant women

Sometimes pregnant women need special advice regarding the development of the pregnancy or they don't know how to cope with being pregnant. Women can ask for advice at the following centres:

Diakonisches Werk Ettlingen
Pforzheimer Str. 31, 76275 Ettlingen
Phone: 07243 54950
Fax: 07243 5495-99

Caritasverband Ettlingen
Lorenz-Werthmann-Str. 2, 76275 Ettlingen
Phone: 07243 515-0
Fax: 07243 515-197

1. Integration projects of the City of Ettlingen

K26 - Der Begegnungsladen


The K26 is an integrative meeting place in the very heart of our town. Here, the town of Ettlingen offers a meeting point for all inhabitants of our town, regardless from their original culture.
This model is supported by the Department for Work and Social Affairs, Family, Women, and the Elderly with funds from the State of Baden-Württemberg.
There are many different projects like language courses, come-together-afternoons (Begegnungscafé), counselling, art projects, lectures, training courses, and multicultural festivities.

Our cooperation partners are:
Arbeitskreis Asyl Ettlingen (local voluntary team "Asylum in Ettlingen")Arbeitskreis Demenzfreundliches Ettlingen (local assistance for people with dementia)effeff - Ettlinger Frauen- und Familientreff e.V. (local association for women and families)Netzwerk „Ettlingen für Menschen mit Behinderung“ (local network for people with handicaps)Volkshochschule Ettlingen (local school for further and higher education)Verein „Freunde für Fremde“ e.V. (the local club "Friends for Foreigners")Stadtbibliothek Ettlingen (local town library)
Please check all offers in the windows of K26, in our local newsletter "Amtsblatt" under the point of „Multikulturelles Leben“, and on our homepage

Volkshochschule Ettlingen

The "Volkshochschule" is a local facility for further and higher education for adults. Please check the present courses on the Internet under

Volkshochschule Ettlingen
Pforzheimer Str. 14a, 76275 Ettlingen
Phone: 07243 101-224

Bürgertreff im Fürstenberg

"Bürgertreff im Fürstenberg" is a place where the people from Ettlingen can meet, communicate, and connect with each other.
Every day, there are possibilities for all generations and cultures including sports, singing, playing, and entertainment.

Bürgertreff im Fürstenberg
Ahornweg 89, 76275 Ettlingen
Phone: 07243 101 509
Opening hours can be found at:

Library of Ettlingen

Children and adults are allowed to borrow books, games, CDs, DVDs, and journals for a certain period of time. With a user's card for the library, you can also find media for learning German as a foreign language.

Stadtbibliothek Ettlingen
Obere Zwingergasse 12, 76275 Ettlingen
Phone: 07243 101-207
Fax: 07243 101-533
Tuesday, Thursday, Friday 12-6 p.m., Wednesday 10 a.m.-6 p.m., Saturday 10 a.m.-1 p.m.

Meeting in Percussion

The "Musikschule Ettlingen" and volunteers from the "Arbeitskreis Asyl" offer a common percussion project.
Please ask the social workers in your living quarters for further information.

2. Other multicultural projects


Arbeitskreis Asyl Ettlingen


The "Arbeitskreis" (AK) Asylum of Ettlingen is a local cooperation of citizens from our town. All members are volunteers who offer different projects and assistance for refugees in their spare time, e.g. German courses, helping children and adolescents with their homework, lending and mending bicycles and so on.
Find out more under The page has a language function for translation into different languages. You can also contact their team via email:
Your social workers in the collective living quarters will also be able to tell you about time and place of the offers of AK Asyl Ettlingen. Every Thursday from 4 till 7 p.m., there is an open café ("Begegnungscafé") from the AK Asyl Ettlingen in K26. You are very welcome to take part.

Arbeitskreis Asyl Ettlingen

effeff - Ettlinger Frauen- und Familientreff e.V.

The "effeff" is a center which is open for women, their children, and their families in Ettlingen.

Family Café (“Offenes Café”)
Once a week, families of different background meet at effeff for
having coffee, cake, and conversation together. Usually, there are
possibilities for small children to play and be creative under supervision in the
playroom next door. You are welcome to join us every Thursday afternoon between
4 and 6 p.m. in the rooms of Ettlinger Frauen- und Familientreff (effeff).

German language and culture
On four days per week, we offer German courses for women and girls at
different levels and take care of small children meanwhile. You will not only
learn German but also get information how to get along in Germany in everyday
life. The individual day and time of the course depends on the present
German knowledge of our participants.

Private lessons for children of migrants
Children whose parents came from foreign countries may take part in private
lessons at effeff. We form small groups for different grade levels and subjects
where teachers support children according to their individual needs.

effeff - Ettlinger Frauen- und Familientreff e.V.
Middelkerkerstraße 2, 76275 Ettlingen
Phone: 07243 12369 (Tuesday and Thursday 10 - 12 a.m.)

"Specht" Centre for children and adolescents

The "Specht" Centre offers different possibilities for children and teenagers to spend their spare time together, for example an open meeting every Wednesday and Friday evening and every first, second, and forth Saturday evening in the month.
For the exact time table and other offers from our children's and teenager's centre "Specht" please see:

Kinder- und Jugendzentrum „Specht“
Rohrackerweg 24, 76275 Ettlingen
Phone: 07243 4704
Fax: 07243 15252

3. What to do in your spare time


In Germany, everybody has to wear swimwear in a public bath. Usually, men and women go swimming in the same pool. Showers and toilets are separated, however.

Public pools
There are four public pools ("Schwimmbäder") in Ettlingen. You will find the addresses here:

Playgrounds and open soccer fields
There are many public playgrounds and open soccer fields in Ettlingen. Please mind the signs for special age groups and opening hours at the different places.

You will find the addresses via the following link:

Associations and clubs
Ettlingen has got many active associations and clubs where interested people can take part. There are for example clubs for modern arts, different sports, and many other topics. Are you an artist, an athlete, a musician, a beekeeper, or a gardener? Clubs are a good opportunity to meet other people.
All clubs of Ettlingen can be found here:

4. Foodbank and second-hand goods

Ettlinger Foodbank
A foodbank is not like a normal supermarket. Foodbanks are only open for people with a certain card who can buy cheap food there. Asylum seekers are entitled to buying in the foodbank.

Tafelladen Ettlingen
Im Ferning 6, 76275 Ettlingen
Phone: 07243 5232854
Monday till Friday 2 - 3:30 p.m.

The social workers in your living quarters will help you to fill out the application for this card.

Second-hand shops

Second-hand shops offer used clothes for children and adults at fair prices.

Herzstraße 10, 76275 Ettlingen
Phone: 07243 589700
Monday till Thursday 9 a.m. - 4 p.m., Friday 9 - 12 a.m.

Fritz-Erler-Straße 1-3, 76131 Karlsruhe (am Kronenplatz)
Phone: 0721 5688 8316
Tuesday, Wednesday, Friday 11 a.m. - 6 p.m., Thursday 11 a.m. - 9 p.m.,
Saturday 12 - 3 p.m.

Jacke wie Hose
Winterstraße 3a, 76137 Karlsruhe
Phone: 0721 384 3920
Monday till Friday 10 a.m. - 6 p.m.

Winterstraße 3b, 76137 Karlsruhe
Phone: 0721 384 3920
Monday till Friday 10 a.m. - 6 p.m.

Kaiserstraße 172, 76133 Karlsruhe
Phone: 0721 8314430
Monday till Friday 11 a.m. - 6 p.m., Saturday 11 a.m. - 2 p.m.

You will receive a ticket for busses and trams from the social workers in your living quarters. You have to sign this ticket before using it. The ticket is valid for three months in the Karlsruhe area.

1. Churches and places of worship

In Germany, we have freedom of faith. People of different religions live together peacefully in Ettlingen.

The following link will show you the Protestant und Catholic churches in Ettlingen:
There you will find addresses and times of the services.

Independent Christian churches:
Freie evangelische Gemeinde (FeG)
Dieselstraße 52, 76275 Ettlingen
Every Sunday morning at 10 o'clock.
Liebenzeller Gemeinde Ettlingen
Mühlenstrasse 59, 76275 Ettlingen
Every Sunday morning at 10 o'clock.

Türkisch-islamischer Kulturverein Ettlingen (Turkish Association for Islamic Culture)
Mevlana Moschee
Rheinstraße 16, 76275 Ettlingen
Phone: 07243 374093

2. Public holidays

On public holidays, most shops in Germany are closed or have shorter
opening hours. It is expected not to disturb other by making noise in public
on public holidays and Sundays.

Public holidays 2016 2017 2018
New   Year
01   January 2016
01   January 2017
01   January 2018
Epiphany 06   January 2016 06   January 2017 06   January 2018
Good   Friday 25   March 2016 14   April 2017 30   March 2018
Easter   Monday 28   March 2016 16   April 2017 01   April 2018
Labour   Day 01   May 2016 01   May 2017 01   May 2018
Ascension   Day 05   May 2016 25   May 2017 10   May 2018
Whitsunday   (Pentecost) 15   May 2016 04   June 2017 20   May 2018
Whitmonday 16   May 2016 05   June 2017 21   May 2018
Corpus   Christi 26   May 2016 15   June 2017 31   May 2018
German   Unity Day 03   Oct 2016 03   Oct 2017 03   Oct 2018
All   Saints' Day 01   Nov 2016 01   Nov 2017 01   Nov 2018
Christmas   Day 25   Dec 2016 25   Dec 2017 25   Dec 2018
Boxing   Day 26   Dec 2016 26   Dec 2017 25   Dec 2018